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I complained about this a year ago, and Cox claimed their video engineering team could fix this issue. Well, here we are, a year later, and still this problem occurs. Only now, we just get a Cox support screen. Gee, that's helpful during a weather emergency! So I guess it's time to fire your video engineering team! For the love of God, fix this issue! It's absolutely ridiculous this is still an issue. I really don't understand why you would risk a major liability lawsuit over this. You are endangering the public with this feature! Just leave the station alone. If you are unable to actually goto the Emergency broadcast channel, then don't do it. You are only making the problem worse by showing a support screen and disabling the user's ability to watch another channel.