JustAnotherUser
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Joined 12 years ago
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Re: myemail.cox.net/appsuite - my webmail
Per Cox Support there is an (incoming) email problem at this time. The Support rep said "the ticket says estimated resolution is 24 hours" - I do not know if that is a default value that simply wasn't changed. I = just= got off the phone with Support about an inability to receive email at Cox - outgoing email, however, is quite fast.1View0likes0CommentsRe: Email password
This is a well-known, well-dicsussed problem right here on this forum. It is not your problem, it is Cox's. Look back in the Internet forum a month or three and you'll see the identical issue thoroughly discussed. Go over to DSLReports external to Cox and you'll see the problem thoroughly discussed. This is NOT your problem, it is Cox's. It appears someone fixed the problem a while ago, then reinstantiated the problem fairly recently. Whatever Cox's people did they have to undo. YOU cannot fix the problem from your side; it is COX's problem. And those of us with two-factor authentication that are relying on receiving our 2nd factor via Cox Pop mail are screwed until they fix it - again. [a comment brought to you in disgust by someone trying to login into a bank account but cannot because Cox broke its usually-rock-solid POP email again]10Views0likes0CommentsRe: outlook popup message requesting user name and password
Given the strange transientness of the authentication failures, could some sort of race condition between two (or more) POP servers at Cox be causing the "swallowing" of messages sent from our email clients to Cox's servers be taking place? just a (naive) thought...0Views0likes0CommentsRe: outlook popup message requesting user name and password
DerrickW said: When the box pops up does it have the entire email address in the username field? See the sullyguy posts from today on DSL Reports for an image of the authentication error - I can't get the "Insert Image" to work here on Cox: http://www.dslreports.com/speak/boardmark/29887202?bstart=1&url=/forum/remark,29887202 This is an example of a Thunderbird failure-to-authenticate with Cox POP server(s). This is transient - sometimes it works, sometimes it doesn't. It used to always work and always be very very fast (i.e, 6 different Cox email accounts checked via POP in about 8 seconds); now all successful logins are taking multiple seconds each and these intermittent failures are occurring as well - the account(s) with the failures appear to be random from the accounts being checked.0Views0likes0Comments