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Why do regular season soccer leagues have auto-extend when recording them and how do I turn this off? I am a fan of the Premier League (shown on NBCSN) and the Bundesliga (shown on FoxSports). They both play most Saturday and Sunday mornings. I have a Contour 2 DVR. I like to record the matches to watch later in the day, but am unable to record as many as I should be able to because of auto-extend. I am not the one setting the matches to extend by using the manual extend function that I am asked every time I set a recording. Instead, Cox programming automatically extends these matches. I am told this is a "just in case" feature for sports that might go longer than their scheduled times so people still get the end of the game even if they forgot to manually extend. I understand the feature for football and baseball games. However, these soccer regular season matches NEVER go longer than the 2 hours they are scheduled because draws/ties are ACCEPTABLE RESULTS. I have called about this problem multiple times in the last two years, and have been told it is my box or that I should upgrade to a bigger DVR. I should not have to pay more when the fix to this is a simple programming move. However, I am never able to talk to anyone who has the ability to reprogram this. Before anyone tells me they do this for all sports, I watched the World Cup this past summer, and recorded every match. I had to manually extend every match in the knock-out round to be able to see the extra-time, as they were not auto-extended. I would like someone who actually follows soccer to be part of this programming, as they would be able to fix this. It just does not make any sense. Who can I talk to about getting this fixed?
That is already off, but this issue still exists.
That is what I am trying to stop on soccer matches when it is not necessary. But I can’t get my request to anyone who could change this. And as I said, it is not a feature that is always on for soccer matches as it was not automatic for the World Cup. So it is something that is put into a schedule, so it should be easy to stop.
OK, why can't you turn off this feature for ALL soccer games. If one game is auto extended by 1.0 hours (which is ridiculously long), you can't record another game starting shortly after the first game ends. We know which games will go to OT (rare during the regular season) and can manually extend those games. Please fix this. This ruins Saturday morning English Premier League games that we want to record. It's a simple fix, so please fix it.