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Crestview Fl Incorrect Channel on 1004

I have the latest TiVo Bolt using a cablecard and tuning adapter. The zip code is 32539. When running the guided setup I choose Crestview area Cox Service. Channel 1004 on the guide shows NBC when it is actually a CBS network. This is prohibiting me from recording the correct shows. The tuning adapter has been rebooted numerous times and guided setup afterwards with no change. How can this issue be resolved?