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add1053's avatar
add1053
New Contributor
6 years ago

Tivo Bolt cable card fail

I spent all day trying to pair a cablecard with my tivo bolt.  No luck.  Tried two different cards, with two different tuning adapters.  Talked to 4 people online for over 3 hours.  Is there anyone at Cox who has actual experience with these issues? The bolt worked with Comcast/xfinity.  But with Cox I am batting zero.  

cablecard tivo
TiVo Bolt

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    6 years ago
    @Add1053

    If two separate sets of equipment have had the same issue it may be time to see about having a technician come out and troubleshoot further what may be going on.

    -Chris
  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III
    6 years ago

    have you checked wit Tivo and see if the cable card slot in the TiVo is working?