Forum Discussion

vegasmisty's avatar
vegasmisty
New Contributor II
6 years ago

Audio breaks and occasional picture

For several days now again channel 19, every few seconds loses audio and occasional picture drop. Went through this a month or so and your rep said it was a third party problem. It was fixed. Now it’s back. Please get this fixed.

3 Replies

  • litebowler's avatar
    litebowler
    New Contributor

    every few seconds loses audio and occasional picture drop... I have the same problem, but with a variety of channels, 37, 40, 48, 53 (my most viewed), and this has been an ongoing issue … I agree!! please get it fixed!!!

    • vegasmisty's avatar
      vegasmisty
      New Contributor II

      Obviously their support team doesn’t care because normally they at least post they’ve reported it but so far CRICKETS. 

    • LisaH's avatar
      LisaH
      Moderator
      Hi Litebowler. We were having an issue with several channels which have now been resolved. Please let us know if you have further issues. Thanks, Lisa - Cox Support Forums Moderator