Forum Discussion

deligo12's avatar
deligo12
New Contributor
6 years ago

the on demand movies War horse and Fantastic beasts and where to find them end half way through.

I thought the problem might be hardware related but both movies stop playing about half way through on contour web service and on my contour box.

4 Replies

  • MaryF's avatar
    MaryF
    Former Moderator
    Hi deligo12,

    Do you receive an error message when it stops playing?

    MaryF.
    Cox Support Forums Moderator
  • deligo12's avatar
    deligo12
    New Contributor

    No, the movies end and the system drops back to the movie title screen as if they simply finished playing. Wonder woman is doing this as well.

    • BrianM's avatar
      BrianM
      Moderator
      I verified that these titles are experiencing the same issue from our end. I have submitted a ticket to our on-demand team to have this looked into. Thank you for reporting this.

      Brian
      Cox Support Forum Moderator
    • ReneeG's avatar
      ReneeG
      Former Moderator

      Hi deligo12,

      We have been advised that this issue has been resolved. Please let us know if you're still experiencing issues with the programs.

      Renee
      Cox Support Forum Moderator