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I have no sound on one channel. I haven't changed anything and this just happened the other day. I have no idea why. I tried to reboot my tv and still no sound on just one channel. Any help?
Check to see if you accidently turned on Secondary Audio Program(SAP) on your TV or cable box. Some stations have no secondary audio track, so if you have SAP enabled it can have no audio, appearing muted. Look for a "audio" or "SAP" button on the TV(not Cox) remote. w
If it's not that, is it happening on all boxes in the house? What channel is it?
I saw this SAP yesterday when I was searching for an answer and I went to my audio and couldnt find anything that says SAP.. I only have this one box and its channel 296 Lifetime. I haven't gone into the menu for any reason that's what so weird about this
ITS BACK!!!! I just put the channel back on and I have sound. Don't know how, why or what happened but I have sound on that channel.. Thank you so much for answering and helping. I appreciate it!!!
Hmmm. Well it's good that it's working, but I hope it's fixed for good. Any chance you pressed a button while looking for the button? Another possibility is that channel is switched digital video(SDV) which means it switches off sometimes when not a lot of people are watching it. Maybe that system glitched the audio and you selecting the channel again from the guide fixed it. That's my best guess. :-) Have a good night!
Nope, I didn't touch any buttons at all. Maybe it just was the station but all is fine now. If it goes off again I'll be back but I think its fine First time this ever happened.
Thank you so much for the help and advice. I appreciate it so much!