Forum Discussion

daverudi's avatar
daverudi
New Contributor
6 years ago

Remote lights up but won't do anything.

When I select Guide the green light on the remote comes on but nothing happens. In fact, any button I push does nothing. I can't change the channel or do anything at all.  I have replaced the batteries.

2 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Is it a new remote or cable box?  After I replaced my remote and programmed it for my TV (Mute + Select then 4-digit code), it wouldn't work.  I had to read the instructions.

    I also had to program it for the cable receiver.  For Scientific Atlanta with Rovi:  Press Cable button, simultaneous Swap + A, Cable button blinks twice.

    • Bruce's avatar
      Bruce
      Honored Contributor III

      Things have evolved since Rovi.  However, I read the instruction for a newer remote (Contour 2 Voice) and there is still a pairing process:  Pair Your Remote for Voice Control.  Even though you may not want voice control, it still pairs the remote to the receiver.  I'll assume all remotes need to be paired.