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I do not know when this tatted, but relatively recently, my contour cable has stopped auto/tuning to HD. I knew about the setting and it randomly disappeared, I was looking for it because I was trying to turn it back on because I assumed it was turned off. I searched it up and learned they renamed it to “Prefer Best Available Resolution”, I checked the setting and it had been on the whole time but it still doesn’t work. An example of this is when I use voice commands to say a channel name, and it will take me to the standard definition version instead of the high definition version (i.e. saying “TV Land” will take me to Channel 58, not Channel 1058). When it automatically went to the HD Channel variant, it used to also say “auto tuning to HD Channel” or something similar to that. Another example is when I’m trying to look at a TV show to see if it’s on currently, and if I click “watch” it takes me to the standard definition channel (i.e. If I click “watch” so I can watch Seinfeld on TBS, it shows channel 49, not 1049. One thing I also just noticed is that it says “49 TBSHDP”, which I always assumed that the HD was meant to represent “Hight Definition”, but if 49 is high definition, then what is the point of 1049? Restarting my cable doesn’t work.
Hi Brian --- I see what your saying about the channels - for example channel 10 that was 1010 is now HD on just 10, but the cable news networks (CNN, CNBC, MSNBC, etc) don't have the HD after them on the channel guide when looking at their low channel numbers of 47, 48, etc, but the 1047, 1048, etc do have HD listed after them on the channel guide. Is it safe to assume that not all the HD channels have been migrated to the lower numbers? Thank you so much for any information.
We notice a marked visual difference between the 4 digit HD channels and the 2 digit HD channels; e.g. 1012 NBCHD visually appears much more sharp than 12 NBCHD. Just because you say it is so does not make it so. Can you make any recommendations? Maybe we need a new Contour Box?
All TVs. On a second tv in our house, I took a photo of channel 1012 and channel 12 and my husband picked out right away that Channel 12 was not as sharp as 1012. This reinforces what I was saying that even though channel 12 says it is HD it is not as sharp as 1012.
sure lets do it