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How long does a channel have to be dormant, i.e. without a channel change, before Cox throws up the automated "this channel is now blank due to inactivity" screen, 4 hours - 6 hours, 8 hours - what is the current time interval?
Is there some way I can turn off this feature? I frequently leave my tv on a single channel in the background and really do not like having to retune it when the music comes on.
Hello? Any chance anyone can answer that last question? There must be a way for paying customers to do with the signals we're paying for as we wish, no? Essentially what you're saying is a family of six, each streaming, watching video while changing channels every 5.5 hours are more important than a SINGLE person, watching a single channel all the time. So the bandwidth argument really isn't honest, is it?
Who do I contact to lodge a complaint about this. If I want to leave a single TV on a single channel for whatever my private reason, I really don't think that's any of Cox's business. And again, my single TV on a single channel isn't using anywhere near the bandwidth of a family of four, all streaming or watching shows on different rooms. If I'm subsidizing their bandwidth usage, and not being given a massive reduction in fee structure, then there's something wrong with that. Please forward me where to send my complaint.
Thank you for the sales pitch on switched digital. I worked in cable, so I understand your situation. However, it still does not address the situation I outlined, aka my single stream being deactivated and interrupted is subsidizing people using far more bandwidth, while paying the same price as me.
Considering Cox has easily found a way to monitor, cap and charge for every gigabyte we use via internet applications, I fail to see why the same development hasn't gone into television bandwidth usage, especially now, since digital streams are measureable.
Here's my scenario: I use a custom DVR called SageTV. It takes a signal from the Contour set top box. If Cox shuts down my channel viewing, it ruins my recordings.