What happened to the on screen guide in Contour? Yesterday was fine, no issues. This morning the guide is not right. There's no favorites, hd channels. nothing. The only way to see the channels in the guide is to switch to "all channels" which is a pain in the butt. Anyone else having this issue and how do I fix it? I've already rebooted and updated the boxes, but still nothing.
In Phoenix, most of the SD (non-HD) channels are now showing HD. so my guide has 2 entries for every channel. 10 and 1010 are both HD Channel 10. This change occurred today. There is bound to be some confusion and disruption during the changeover. But we won't know until people post on the forum. Thanks for posting.
Maria - you really fail to miss the point of the customers complaints. Just because it was printed in the statement does NOT MEAN that the customer understands the change. Don't you realize that the FAVORITE SEARCH HAS NOW DOUBLED IN SIZE??? This is RIDICULOUS.
Why doesn't this mapping work in San Diego? I have cablecard and contour 1 (the old box). Is this ONLY for the new Contour receivers?
Thanks for all the info gang.
Maria just has the same boiler plate response to all the complaints about this stupid software change. But she does not list a solution. We don't need a channel list. We need to have a return to the way it was.
