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When using the remote keypad to select a channel, it pulls up the search screen and then I have to select "ok" to go to that channel It's an extra button to push. On my second client unit, the channel select goes directly to the channel. This must be a setting somewhere but I can't find it.
On my Contour client box when I touch the "12" keys, the channel changes to channel 12 and the menu stays on the screen for a little while, in case I go on to search for, say "12 Monkeys". However, on the host box when I touch the "12" it does not change channels until I touch the OK key. I don't have a problem with it either way, I just would like it to be consistent.
Additionally, the voice control is a nice gimmick, but since you still have to pick up the remote and push the voice button, it is not that useful. Would be great if it had "Alexa" functionality and I could just say "Cox, Channel 12 please".
Agreed. The voice command is a gimmick. I have had Siri on my iPhone for years, and rarely use it. The voice command is handy to get to say, the Netflix app, so you don't have to dig through a menu (a lagging and non-intuitive menu, at that!).
Compared to the Record 6, the Contour 2 is ridiculously slow changing channels, and even powering on the box itself (it buffers with "Connecting to Live TV"), which, I can't believe in order to power off the box, host or client, you have to press the button on the box! And on my host, if I manually power off the box, and then press "Power all", only the box and my TV power on -- not my soundbar.
It's a glitchy and slow Comcast clone. Thank goodness I got my Record 6 boxes back today. While those were sometimes a bit "skippy" with audio (and recently video, which I've read, is something affecting a lot of Cox users just of late), at least they work "smoothly" and are as instantaneous as you can get.
I ranted about the missing features and performance in the Contour 2 in another post last night. In fact, just joined this forum after being a Cox customer for 18 years, because I was so frustrated with the time and effort I wasted switching to Contour 2, and today, switching back to Record 6.
Sorry if I hijacked your post! Just frustrating.