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Is it ok to use the power saver feature when not using the cable until the next night, when I leave on the box & then use it the next night it's pretty slow at 1st & I have to change channels for it to start working good again, I think someone at cox said to never use the power saver then what is it used for? Also I still have an issue with slow remote respond time which I am waiting & trying to make a video of this the next time it happens, especially getting stuck in fast forward. I am starting to think it's a ventilation issue since my box is surrounded by wood compartment 3 or 4 inches from it on either side. can this cause issues? My older box actually was bigger & I had issues too.
Ok no glass door, on top there is around 2 1/2 in. & the sides are 2 each & open in the back after a few in. Last night on the other contour box it got stuck in fast forward again but I wasn't able to record a video of it. The recording got to the end & froze until I rebooted it & from hitting buttons I got the rdk-03033 error code like weeks ago when I programmed the remote again but the cable man said I did it before the one on the main box so i got the error guess it didn't help so I got new remotes but this was a different reason why the error came up If i rec. a video I will email to cox. like in my last email.
well it happens around a few times a week. Other slowness happens almost everyday lately with slow response to other commands. first 6 months I had this contour2 it was fine, then the last 6 months it has these issues still.
nothing spilled on them we got new remotes a couple weeks ago. The box always feels warm, not sure if it gets extra hot, I will try & move it out of that spot to test & see if it works better. last night no issues even though I didn't use it for as long as usual.
I haven’t had a chance to record a video for being stuck in fast forward but last night I noticed after time went by it started getting sluggish and then nothing happened when I hit pause or fast forward or channel up. Then I used the remote instructions to clear, unpair then pair and it started working again without being sluggish doing things in the dvr. Not sure if that fixed it or it fixed itself before I did that to the remote. Just doing anything in the dvr and going through the list of shows on the dvr and a little sluggish with remote commands that is what was sluggish after 3-4 hours.