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I noticed today that I could not skip backwards on a tv program with my remote. Upon further discovery, I had no other functions either. I could still use the All Power button, however. I've replaced batteries and still have no contour functionality. I still have the All Power button that works to turn on and off the tv, so it doesn't appear to have lost the code. I entered the code for my tv anyway just to be sure.
I need to add that I've also tried pairing the remote with the box using the instructions. I hit setup, wait for green light, hit contour button, but I do not get a menu on my tv screen so I don't get a code to enter.