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I have been a Cox customer for 5 years. 60 straight months of payments. This mont started a job and had to wait for a check so I paid $100 of a $148 bill. I have been warned, threatened with shut off and generally was told they would shotgun my kneecaps if I didnt pay the $48. I have 100 channels of TV along with 2 add ons and a Premium. Do they think Im going to give up Homeland and Billions midseason?? Too many options for Tv to be treated this way..
Usually they give a month before any notices are sent. How long has it been? What kind of threats are they making? Are you in contract?
In general, this post will probably get locked, since it's not technical, but I wish you luck. I just lost my job a couple weeks ago. I would suggest cutting TV and going with data only. OTA antenna are cheap and depending on where you live can actually produce a better quality picture. I hear many people use PS4 with PS Vue which comes with a free trial of Showtime Now. Showtime Now, unlike Showtime Anywhere, isn't dependent on a cable subscription.
its been around 13 days. Certainly not enough to get "pay now to avoid service interruption" On my web page and through e-mail. Not cool. not at all. Like I said, long time customer-- never carried a balance before.
That is odd. Who is actually calling you? I wonder if your account was sent to collections by accident, which is usually a 3rd party, and they are just calling you out of habit/automation. Have you tried calling Billing and speaking with a human? What kind of threats are they making? As long as you pay before 30 days, it shouldn't show up on your credit. Tell them to go mouth eggs.