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Contour pip from on-demand won’t turn off—must reboot to get rid of pip

Is there a solution to this problem? Complaints about this issue go back to 2016. Nothing can be done to remove the pip box except to reboot the receiver. This is VERY frustrating.

  • Djpdx1

    Please send an email to: cox.help@cox.com and include your full address and the account holder's name so I can take a look at the cable box you've got and see if there's any permanent solutions available. Please add to the email header that this is regarding a Forums post.

    StephanieS
    Cox Support Forums Moderator