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Eventually, the box responds executing all of the commands entered previously.It has happened again tonight.
It happens when doing anything, especially playing a rec. in the dvr. I did reboot both nights in a row, last night I unpaired & paired the remote again but only got to test it for a min. I will let u know if it is better. Maybe when my battery level was low & I got the warning saying voice comm. wouldn't work it did something to the remote or when I changed the batteries. just a thought.
Please let us know if this works for you. If you need to reach back out to us, we are available 24/7.
Well it happened on the 2nd of our 3 boxes again but since rebooting them they seem ok so far.