Want to learn how to use the Support Forums?
Read the forum guidelines
MoCA works, but when it's turned on almost 40 channels are lost. I've read/followed instructions and tried restarting/disconnecting everything multiple times (including WiFi & Modem), even changing the cable splitter. Nothing changes. WiFi streaming works fine. But as soon as I turn on MoCA the channels are lost. Seems random. Other COX boxes/TV fine. I think it's the CC and/or TA. Always had issues in the past (missing channels) w/ CC, but not this time. Only w/ MoCA now. The only thing not installed is a POE filter, but why would that make a difference? MoCA works.
TiVo Bolt (COX Motorola CableCard)
Channels Lost Following Initial Set Up w/ CableCard Pairing/Tuning Adapter:
* Regained channels after a couple restarts.
Channels Lost Following MoCA Set Up: Message: "Searching for a signal on this channel. (V52)
I was going to try it [POE filter] but it doesn't make any sense as to why it would help this situation. I hope it does. But if it doesn't help... then what? I'm also going to pick up a couple more CableCards, as well as another Tuning Adapter, just to make sure it's not related to those.
MoCA POE Filter. A MoCA (Multimedia over Coax) "Point of Entry" filter is designed to prevent MoCA signals from leaving your home through the cable box or radiating out of an antenna, and may improve the performance of a MoCA home network. Install it at the point of entry of your antenna or cable line into your home.
Nothing about preventing loss of channel signals.
ok... I'll try PoE filter as mentioned; at entry to house and at TA.
The TA was suppose to come with a POE according to instructions on COX but it's a different TA set up.
I just discovered that MoCA w/ TiVo Bolt requires a specific type of PoE w/ 70-80dB rejection - meaning their own TiVo PoE filter. How convenient!