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We have 2 TVs with cable boxes. The "main" TV gets all of the channels we paid for. The secondary TV used to get all the channels too but within the last week has dropped some of the channels. When I enter a channel it used to have, it doesn't go to that channel.
Having the same problem here.. what did they tell you?
I tried the suggestion for you to remove power but that didn't work. I'm sending the email.
I have been having the same problem with my cable tv also. just found 1 of the 2 wont receive anything above chanel 100