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I have the Contour record 6 Cisco Explorer 9865HDC DVR and three client boxes, I believe they are Pace XiD HD models.
The problem is, each client box uses one of the tuners on the record 6 DVR, no matter if the client box is actively viewing content or not.
This means that if three shows are simultaneously recording on the DVR, you can not watch live TV using the record 6 DVR. The system prompts you to disable one of the currently recording programs in order to view live TV.
On the previous Contour system there was a menu option to disable buffering on the client boxes, which freed up the tuner. On the new Contour system, I can not find this setting.
Is there a fix for this annoying problem?
I have confirmed, by trial and error, that pressing the power button on top of the remote receivers, which turns off the blue indicator light, has no effect on DVR tuner capacity.
However unplugging the power cord to the remote receiver (client) will increase the number of available tuners on the DVR by one for each client powered off.