Want to learn how to use the Support Forums?
Read the forum guidelines
For the last week, my on demand channels have not been working, I can look at my options, but when I go to play it, I get a error.... Your movie cannot be accessed at this time.... What is the problem?
I have been having issues since the recent software upgrade. Press On Demand and I get "Loading...Please wait." Or then I get the error message. When it has been working there is a lot of latency going through the menus.
They should change the name from "On Demand" to something else because it certainly is not "On Demand".
Same problem last night & tonight. After pausing our movie last night, it wouldn't resume. Called Cox & they removed the charge for that movie + they're sending us a coupon for 2 free movies. Doesn't help us now, but hopefully they'll work out the glitches.
It look like you're having some signal level problems with all of the equipment in your home. It may be time to arrange for a technician to come out and troubleshoot further.
I have been haveing the same problem for 3 months, 4 techs have come out (2 this week) but still no on demand. what gives? Wtf cox this is **!!!!
Are you having the issue with all boxes in your home?