Cox On Demand is down for all Tivo Users- same issue as in 2017, server issue again

Cox On Demand is down for all Tivo Users- same issue as in 2017, server issue again

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Activity: 2 Replies | 1 Subscribers

This question is still unresolved
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Search here for  "Cox On Demand is down for all Tivo Users Nation wide"

You will see that this thread from the same time last year is closed.

It has been a year ,  issue is happening again  Same error  V205

Last time the issue was on Cox Cables end and they needed to reboot the server and reload the On Demand list.

This time it looks to be corrupted the list only shows 2 channels from each Aplhabet Range.

The Error message says called Cox.   Tivo Tech support said this is a Cox issue.

Could we please get Cox to do the same fix they did a year ago?  I think you rebooted the server and forced the On Demand Catalog to re Synch.

Many are having this issue.

All Replies
  • Posted by tvmaster
    14 Feb 2018 11:48 AM
    ScotChez, it appears our problems are the only ones Cox admins don't have answers for...have you heard anything? The Olympics only last two weeks - and all that material is inaccessible
  • Posted by ColleenD
    14 Feb 2018 8:52 PM
    ScottChez,

    There's a known issue with On Demand in your area which is impacting multiple customers, not just TiVo subscribers. Teams are engaged and working to resolve the trouble.

    ColleenD 
    Cox Support Forums Moderator