Program Reminder for spanish

Program Reminder for spanish

TV Forum

Activity: 5 Replies | 1 Subscribers

This question is still unresolved
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So I set up a reminder for the Oklahoma City Thunder games. I get two reminders, one for espn English and one for espn Spanish. The Spanish channel requires a subscription so  I cant even tune to that station if I wanted to. WHY WOULD I GET A REMINDER FOR CHANNELS IN A DIFFERENT LANGUAGE FOR CHANNELS I DO NOT SUBSCRIBE TO?. Furthermore, I called support and they told me I cant even remove the reminder for the Spanish channel. This is completely wrong! I can click on the dismiss button but it is really annoying. 

All Replies
  • Posted by TiffanyR
    11 Jan 2018 7:52 AM
    Hello mrcapi937,

    You can select the channel that the game is going to be recorded on when setting up the recording.

    Tiffany R. 
    Cox Support Forums Moderator


  • Posted by mrcapi937
    11 Jan 2018 8:06 AM

    I am not recording it, It is a reminder. I need to remove any all reminders from stations that are in spanish!

  • Posted by TiffanyR
    11 Jan 2018 8:23 AM
    mrcapi937 ,

    I just tested it on my end and you are right. There is no way to tell it which channel you want the reminder to. I will make sure my leaders are aware of this feedback.

    Tiffany R. 
    Cox Support Forums Moderator


  • Posted by jrhilliard
    11 Jan 2018 4:22 PM

    Along the lines of Spanish and Premium Channels.... have you ever considered Color Coding the Spanish Language and/or Premium Channels for Customer ease and as a way to show Basic Customers what they are missing (Premium Channels)

  • Posted by Karen_R
    11 Jan 2018 5:04 PM
    Hello Jrhilliard,

    Thank you for contacting Cox Social Media. This is a really good idea and our leaders review the posts. If this is implemented in the future you will receive notification on your bill under news and views. Thank you



    Cox Support Forums Moderator