missing episodes for game of thrones on hbo on demand

missing episodes for game of thrones on hbo on demand

TV Forum

Activity: 15 Replies | 2 Subscribers

This question is still unresolved
Posted by

Where have many of the episodes for game of thrones gone? I was just about to start on season 3 and most are gone!! Anyone know?? Thanks.

All Replies
  • Posted by Girlkitten
    7 Jan 2018 8:26 PM

    I'm here wondering the same thing! I was on season 4!

  • Posted by knitter
    7 Jan 2018 8:28 PM

    I'm hoping it's just a glitch that will get fixed - the suspense is killing me. Hey Cox - do you know????

  • Posted by Girlkitten
    7 Jan 2018 9:38 PM

    I talked to customer support and they figured out that it's an HBO issue. Everyone is having trouble. He recommend HBO go to watch GOT. I'm going to try that if it's not back up tomorrow.  ✌

  • Posted by knitter
    7 Jan 2018 9:46 PM

    THANK YOU so much! I'll do the same. Winter is coming!! Enjoy!

  • Posted by Eleasa
    12 Jan 2018 11:26 PM

    I know others have had this problem, but I haven't found a solution yet.  We have been watching HBO On Demand, GOT through Season 6 Episode 5, but now Episodes 6, 7, and 8 are missing.  Other episodes were missing a week ago, but are now available.  Is there any way to contact HBO or have Cox look into this?  We don't want to watch online, we want the TV!

    Thanks for any help.

  • Posted by Eleasa
    12 Jan 2018 11:27 PM

    We are still missing the ones we want.

  • Posted by ColleenD
    13 Jan 2018 2:48 AM

    We have a ticket open to investigate the missing episodes and hope to have more information soon.

    Cox Support Forums Moderator

  • Posted by knitter
    13 Jan 2018 9:43 AM

    Thank you ColleenD, Please keep us updated on GOT because I too prefer the TV over watching online. Is HBO trying to move us over to HBO-Go - I hope not because TV is far more convenient and screen is larger. Don't want to be crowding around a laptop! Whole point of having the premium channel is enjoying shows at home. Thank you again - I hope the mystery is solved soon!

  • Posted by RALONZO
    18 Jan 2018 2:19 PM

    I am having the same issue.  I did an online chat last week and was told it would be resolved in 72 hours.  Didn't happen.

    I called yesterday and got ANOTHER ticket # and was told she would "send it up the line"--WTH does that mean? 

    I can do HBOGO and AirPlay to my TV but there's no surround sound....I know "first world problems"...but I'm paying almost $300/mo for Cox and this is unacceptable. 

    Interesting to me after reading this thread is that it's the seasons/episodes that we are all ABOUT TO WATCH...some of the seasons/episodes mentioned above are available on my OnDemand.  -So I'm having a hard time believing this is an HBO thing.  I finished Season 3 then when I got to Season 4, it only had 2 episodes.  THEN i noticed that Season 5 only has 2-BUT all of the others have 10(or more)...for now at least.  Something is fishy about this.  Sorry to be so skeptical but it just doesn't make sense.

    (i also thought i heard that HBOGO will count against your Cox data usage-??)  

  • Posted by MariaL
    18 Jan 2018 2:57 PM

    We are actively working with HBO to restore content as quickly as possible. The link provided below will assist with your inquiry and concerns with managing data usage.


    Maria L.
    Cox Support Forum Moderator

  • Posted by CeceliaAshauer
    22 Jan 2018 6:54 PM

    I 'chatted' with 2 people Friday night. Both said it would be resolved in a few hours. Still not resolved and it's Monday. I was also told to use HBO GO ?? Why, when I'm paying so much for cable and HBO?

  • Posted by CeceliaAshauer
    22 Jan 2018 6:55 PM

    What is 'as quickly as possible?'

  • Posted by knitter
    22 Jan 2018 7:11 PM

    I too am still wondering how quickly this will be resolved - has been awhile - as mentioned earlier I do not like watching on my phone or laptop. Cox, please let HBO know and Cox sales as well that I find myself watching Netflix more and more as HBO series have proven unreliable and disappointing in terms I start watching and then episodes disappear.

    Started watching Game of Thrones and episodes suddenly disappeared, so started watching The Wire on HBO, and guess what - suddenly missing episodes! Not sure how much longer I'll hang on to HBO if this doesn't get resolved soon. Trying to be patient, but why pay for services not being received on television.

  • Posted by Bruce
    22 Jan 2018 8:06 PM

    It is peculiar how your assumed to-be-sequentially-viewed shows are disappearing.  It doesn't even follow a random pattern but a projected pattern.

    Perhaps Cox is trying to wean us from viewing shows in their on-demand service to a streaming service.  That way our data caps will increase:  more money.  That way we'll switch to an unlimited data plan:  more money.

  • Posted by ColleenD
    22 Jan 2018 8:36 PM
    Hello everyone,

    We don't have updates to share at this time but rest assured we are monitoring the situation and working with the provider to ensure this is resolved.

    Cox Support Forums Moderator