4k

4k

TV Forum

Activity: 3 Replies | 1 Subscribers

This question is still unresolved
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So I have cox and hd service with a cable card and TiVo.

I called cox to see if I am getting 4K tv. She said yes it comes through the cable card and doesn’t cost extra.

I called back to verify and was told cox does not have 4K.

I called back and was told they DO have 4K.

I’m lost.

Help.

All Replies
  • Posted by Karen_R
    26 Oct 2017 2:39 AM
    Hello ArizonaDon,

    Thank you for contacting Cox Social Media team. I apologize that you received mixed information. At this time Cox does not support 4K programming for broadcast or cable network channels or On DEMAND. Existing receivers are not capable of supporting 4K technology. Cox will continue to explore areas where new technology provides deeper value to our customers. As these values continue to develop, Cox will continue to evaluate 4K content availability. Thanks

     

    -Karen

    Cox Support Forums Moderator

    Smile

  • Posted by Dboseperson
    11 Nov 2017 6:37 PM

    Is it safe to assume the cox will not support 4K or Amazon echo anytime in the near future?

  • Posted by DeeJ1
    11 Nov 2017 8:32 PM

    Hi Dboseperson

    At this time we don't have any updates or information on whether we will start to support 4k or the Amazon echo. 

    Dee J.

    Cox Support Forums Moderator