Firmware notification

Firmware notification

TV Forum

Activity: 3 Replies | 1 Subscribers

This question is still unresolved
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How do I get rid of that annoying box that has lately been popping upon the TV screen announcing that firmware has been updated and to set up new features to complete. To begin with, I don't know what firmware is and there is no place in the "setting" button that mentions firmware. Any assistance would be welcome.

All Replies
  • Posted by JonathanJ
    14 Sep 2017 4:08 AM

    Sounds like you may have a smart TV that's getting firmware messages our cable boxes just sends out updates. What the make and model number on your TV?

    Jonathan J
    Cox Support Forums Moderator

  • Posted by Parakeet49
    15 Sep 2017 2:36 PM

    Sony Model 40W650D

  • Posted by MaryF
    17 Sep 2017 1:17 AM

    Hi Parakeet49,

    Please reach out to Sony for further support with your TV firmware update.

    Mary F.
    Cox Support Forums Moderator