Activity: 14 Replies | 1 Subscribers
MoCA works, but when it's turned on almost 40 channels are lost. I've read/followed instructions and tried restarting/disconnecting everything multiple times (including WiFi & Modem), even changing the cable splitter. Nothing changes. WiFi streaming works fine. But as soon as I turn on MoCA the channels are lost. Seems random. Other COX boxes/TV fine. I think it's the CC and/or TA. Always had issues in the past (missing channels) w/ CC, but not this time. Only w/ MoCA now. The only thing not installed is a POE filter, but why would that make a difference? MoCA works.
TiVo Bolt (COX Motorola CableCard)
Channels Lost Following Initial Set Up w/ CableCard Pairing/Tuning Adapter:
* Regained channels after a couple restarts.
Channels Lost Following MoCA Set Up: Message: "Searching for a signal on this channel. (V52)
Cox Support Forums Moderator
I was going to try it [POE filter] but it doesn't make any sense as to why it would help this situation. I hope it does. But if it doesn't help... then what? I'm also going to pick up a couple more CableCards, as well as another Tuning Adapter, just to make sure it's not related to those.
MoCA POE Filter. A MoCA (Multimedia over Coax) "Point of Entry" filter is designed to prevent MoCA signals from leaving your home through the cable box or radiating out of an antenna, and may improve the performance of a MoCA home network. Install it at the point of entry of your antenna or cable line into your home.
Nothing about preventing loss of channel signals.
ok... I'll try PoE filter as mentioned; at entry to house and at TA.
The TA was suppose to come with a POE according to instructions on COX but it's a different TA set up.
I just discovered that MoCA w/ TiVo Bolt requires a specific type of PoE w/ 70-80dB rejection - meaning their own TiVo PoE filter. How convenient!
Does it matter that the coax cable is from wall>tuning adapter>tivo instead of from wall>splitter>TA/tivo as shown with TiVo’ Tuning Adapter Installation?
i also realized that the USB cable needs to be connected to top input. Not sure what it affected if anything.
Yes, I got that. But what about the Tuning Adapter installation instructions. My Tuning Adapter has In and Out. Does it matter if it’s daisy chained or split to TA and TiVo? What is SDV?
i haven’t had a chance to inspect the cable TV entry box yet. There’s most likely an old splitter or two and maybe a signal booster.
The cable drop box is a mess and I can't figure out which one is the incoming line. Here's what I found:
1 x 4-way spliiter
1 x 2-way splitter
1 x booster
I'm trying to insert more pictures but it won't upload after selecting with browser. Only one time.
Jonathan JCox Support Forums Moderator
Not sure which one is the incoming cable. Also, do you think the booster is/can cause issue with MoCA? And should I replace the splitters? They look rather old and are rated to 1000Mhz. TiVo Bridge/MoCA requires 1650MHz, even though it works, except for almost 40 channel signals being lost.
I wonder how much it would cost to have COX Tech visit and replace splitters and cables at box from drop cable?