Activity: 5 Replies | 1 Subscribers
I've had my two Tivos (with cable cards and tuning adapters) working fine for sometime now but I recently added some premium channels. I normally don't see the turning adapters but I noticed the other day that I could only see the main HBO and Showtime channels and not the minor ones (HBO2, HBO Family, etc.) I went to look at the tuning adapters and found them blinking yellow. I've unplugged them both several times, reseated the cables, etc and they are still blinking yellow.
Is it possible something got messed up on my account when the premiums were added?
Becky K.Cox Support Forums Moderator
Thanks for helping! When I look on this Tivo menu I see a "CableCARD ID" and a "Card S/N" - which one of these is the number you need?
The problem is solved and you are awesome!!!
The light is now solid yellow and I'm getting all the "minor" HBO/Showtime channels. I didn't have to do anything else.
Thanks again for all your help!
That's great news, JoAnn! I'm so glad it turned out to be a simple fix. Please let us know if you run into any issues in the future!