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I am not getting a dial tone at my home. I have checked and re-checked my phones and they are all connected and on the receiver. When I call my house phone, I get a message that says the problem is a "telephone company facility problem". My cell phone number shows up on our TV but the phones don't ring.
Is there a problem at Cox or is there something I need to check here in my home.
Do you have a Fax machine by any chance? If so, try unplugging the phone wire for a second.
I'm having the same problem. I have no phone service or internet. I called Cox and did the trouble shooting with them and still nothing. I even went to Cox and picked up a new modem to try to fix the problem. But it didn't. I did ask if there was a outage in the area and I was told no. Oh I do have tv service.
I am having the same problem! The last phone call I got was on the 31st. I tried unplugging the modem several times and nothing. None of the phones have a tone and I don't have a fax.