wiiwillie
11 years agoNew Contributor
Distinctive ring not working with Fax
I have an HP Officejet Pro 8600 Premium All-in-one and Cox distinctive ring with a second phone number. The Fax does not reliably recognize the distinctive ring. The fax seems to randomly answer calls on my primary line. I have tried various settings on the HP (double, triple ring, etc) without success. Cox Tech Support could not tell me what the distinctive ring was (double, triple, long-short, etc). I as well as others in the household are not able to discern the distinctive ring from the ring on our regular line. Any help or suggestions would be appreciated.