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After a few rings, if an incoming call was not answered it was forwarded to my cell phone. This has now stopped. The only option I see in Phone Tools is to forward all calls, What happened to the Do Not Answer Call Forwarding?
In looking through the Cox Web Site (a laborious chore in itself) I found this on call forwarding:
When you can’t answer the phone
Turn On: Dial *92
But if you try it, you get a message saying this service is no longer available. So why are the instructions still on the site?
And, why is it not available, and is there another alternative for this feature?
"Call Forwarding No Answer" was available with Cox Digital Telephone, but is not available with Cox Voice. The following table shows the differences between CDT and Cox Voice.