NOMOROBO **

I would like ask why COX offers a service like NOMORBO which is impossible to set up (I have tried unsuccessfully for a whole week following instructions perfectly) No one at COX technical service has a clue how to fix and NOMOROBO helpdesk never responses to any of my message requests for help.  The failure of NOMOROBO only reflects negatively on COX TECH Support. If you cannot fix it do not offer it.