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Some lines in the call history are displayed in red. Can someone tell me what that means?
That link works. Someone at Cox should read and proof it though for the improperly worded English. On a related matter, my "Voice Tools" still shows the times of calls were an hour earlier than the actual time of the call.
Mine still do too.
I sent emails to firstname.lastname@example.org about this three weeks ago. I was asked to allow Cox personnel to change my password and sign in to my account as me. I declined to give up security to be a test case, but I do expect Cox to fix this known issue.