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Some lines in the call history are displayed in red. Can someone tell me what that means?
JonathanJ, the link you referenced produced this result:
You don't have permission to access /content/cox/residential/corporate/pages/support/accessing-call-history-using-voice-tools/ on this server.
That link works. Someone at Cox should read and proof it though for the improperly worded English. On a related matter, my "Voice Tools" still shows the times of calls were an hour earlier than the actual time of the call.