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Are there any updates to the issues with call history not logging in phone tools yet? I was contacted by a csr from Cox who left me a voice message telling me there would be a resolution & it's still not logging in any of my calls other than voice messages. Is anyone else still having this problem? It's been a month for me now with a ticket # & it being escalated.
What about in RI?
My call history does not show up on the new voice everywhere app. I’m in RI.
There's been a problem with call history for me since jan8. They told me once I was migrated to voice everywhere it would be fixed..... I guess not.