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Have had AT&T for many years but recently moved and new home isn't serviced by AT&T. Decided to move to Cox phone as already have TV and internet. Want to port over existing AT&T number (still tied to old address as haven't moved yet) but was told at the Cox store this couldn't be done as AT&T doesn't serve my new home. This doesn't make sense as if AT&T served my new home i wouldn't have been looking to move.
Need to know how i can port my old landline number to my new Cox phone service.
The people at the Cox store are useless IMO. Try calling up and talking to Sales. Should be a straight forward port.
::Edit:: PS. Sure they didn't mean there is no Cox service at that new house?