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I removed my phone. I went to download the logs from it. I can't find them. Where can I receive the phone call logs from 110418 to when I disconnected the phone? Thank you.
What do you mean "disconnect the phone?" You mean cancel the service? If so, the logs are erased when the service is discontinued.
No way to get them back? :( I should have been told or known.
They might have backup records in their billing system if you haven't canceled within 30 day but that is a guess. I imagine the reason they can't keep all the phone records after you cancel is because of FCC rules. Maybe a moderator can confirm.
Whatever database to generate logs is associated to phone numbers...not accounts. Cox may have already reassigned the number. Cox could have a copy of your tenure on a backup file but they'd probably charge to research.