Read the forum guidelines
I have made several long distance calls, which are not being recorded in voice tools. This is the only record I have of these calls since they are not
listed on my bill. I have to log into the website and navigate to voice tools, which is a pain, since you blocked me from your new app just because I
dont have a mobile phone. The cox connect app worked just fine on my ipad, by the way.
All other outgoing and incoming calls are being logged, so I thought I was opted in? Why are certain calls outside of my area code not being recorded?
None of my outgoing calls were logged today, only incoming
Several outgoing calls that were long distance 10 digit calls were dialed and have not shown up. In regards to local 7 digit calls, those always showed up in the past. Why would this change now?
Ok, thanks. I look forward to getting this resolved permanently