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Can't cancel phone service

We do not use our phone anymore and I call to have it removed and I'm told it would be cheaper to keep it!?? How is it cheaper? It will lower my bill by almost $30. So why pay that if I don't use it? Plus the installer took our phone modem, so I can't use it!

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  • It's cheaper if it gets you a 3 product campaign/deal. It's like how it's cheaper to buy the happy meal instead of the burger, fries and soda separately. However, if you really want to cancel, just demand it. 

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