Read the forum guidelines
I have been trying to get this no robo call thing to work and after two days of trying, it still says my phone isn't protected, so I guess I may as well give up. I have called the help line and it still doesn't work.
Have you tried these instructions? If so, where are you getting stuck?
I have done all of this and I still get the message that my number 520-3XX-9XXX is not protected, so I give up.
I don't use Nomo and not familiar with the Simultaneous Ring setup page under Cox Phone Tools.
This was a real-user test of its functionality. In your Step-4 above ("Enter the desired phone number(s)..."), is that your paraphrase or the actual instruction?
That step may need to be reworded to avoid confusion. "Desired phone number(s)" sounds like numbers for my landline, cellular, fax, etc.
How does the actual step read? Is it confusing?
The Cox-provided instructions read as per my earlier post. The Nomorobo article is spot-on (nomorobo.zendesk.com/.../360001351692-Cox). I've requested an update to the Cox-provided instructions based on your feedback. -Becky, Cox Support Forums Moderator
Thank you so much for your help. The last thing I did worked. My phone is now protected. Sorry to have been such a pain for ya'll.
You selected my post as the Verified Answer. My post didn't solve the problem. You should select Becky's post on 20 Aug at 3:56 PM as the solution.