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Internet_dropp2's avatar
Internet_dropp2
New Contributor
6 years ago

Intermittent dial tone,

We have an  itermittent dial tone on both wireless and wired phones.  Also when on a call the phone will go dead.  The phone light on the phone modem is blinking all the time when this happens.

2 Replies

  • CarolLM's avatar
    CarolLM
    Former Moderator
    Hi there, the telephone light blinking is what will happen when someone is actively using the telephone line (meaning they have a handset off the hook). To further troubleshoot your issue to a resolution please private message us on our Facebook page, send a Twitter direct message or email us at cox.help@cox.com. We want to get this issue resolved for you as quickly as possible. -Thanks, Carol
  • CarolLM's avatar
    CarolLM
    Former Moderator
    Hi there, also please include a copy of this thread along with your complete address and telephone number. -Thanks, Carol