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I try to log in to track phone activity and I keep getting a page urging me to sign up for the service. What gives?
It's back... instead of getting the Voice Tools page with call history, etc. I am sometimes getting the promotional page (with pictured girl on phone)... that instead of any error message.
Something is happening with Cox- whether a product of the protracted ongoing conversion, a maintenance issue, or otherwise, we're left to twist in the wind (as usual) and when we attempt to bring the issue to light we're dispatched on a series of pointless wild goose chase steps- likely because our Friend in the Digital Age® doesn't deem their own employees as deserving of any heads-up information than they do the paying customer.
Aaaaand.. I have no voice tools at present.... but I do get that wonderful screen as opposed to an "error"
It's free with your Cox Digital Telephone service.
Cox Digital Telephone customers get free access to Voice Tools. It's a great way to make the most of all your calling features. Interact with your phone anywhere you want, via the web or with the new Cox Mobile Connect app. You can easily manage your call settings, listen to voice mail and view call logs — all your need is your computer or smartphone.
Voice Tools gives you quick and easy online access to:
Once you use Voice Tools, you'll never look at your telephone the same way again. Order Cox Digital Telephone today to take advantage of everything Voice Tools has to offer!