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I now have "Voice tools", my account page says I have "Nomore Robo" and simultaneous ringing, yet when I go into settings, it is the same 4 options as always, voice mail, call forwarding, call waiting, and do not disturb. Is the Phoenix area not yet fully migrated? I am looking for moderator responses, no speculators.
"Simultaneous Ring" has replaced those options for me, and is the only one I see now. Nomorobo has been working well! However, when I activated it and put the number in that I was provided, each time nomorobo intercepts a phone call I am being charged for a long distance call that only lasts a few seconds, but it cost $0.14 each. Cox has been unable to do anything to prevent this. I had to call them for each of my last two statements to get the charges taken off of the bill. I am not going to be willing to continually do that.