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Nomorobo now lists Cox as a carrier for their service. However, I subsequently signed up for Nomorobo only to find out that simultaneous ring is only available in a few select Cox markets. Any idea when simultaneous ring will be available in the Hampton Roads, VA market? Thanks.
Not available in Virginia so we still get 10's of irritating robo calls daily. I'm poised to just drop Cox's Digital Phone Service given that the "service" has become quite a nuisance-- frankly, the company isn't all that tech savvy either, rather backward on the tech front to be blunt.
Then why when looking to purchase Cox services in Northern VA , does Cox say it is part of the Phone features. It is currently not. This is as of a few minutes ago. I am a current (probably headed to FIOS) Cox customer and have been annoyed about this. I just went to Cox's sales site via a Virtualized instance and used a VPN to hide my COX IP. The website (which I have captured screen shots) says this is a feature. I wonder if the Fairfax county consumer protection agency and VA Attorney General would like to know about this consumer abuse/fraud?
Is Cox Voice your version of Packet Switching?
So what do I have to do to get on the list to be migrated? Drop my service, then have it reinstalled (also would be at a lower price). I have the phone interface inside my house. There is no box on the side of my house for Cox phone service.
What a way to run a railroad or a crappy utility. Your answer does not seem like Cox is close to start this for their existing customers, since if it was close, Cox would be communicating with their No VA customers that a service appointment is needed through the bill, web site, etc. I've been through plenty of network and system rollouts, and the communication with the people affected needs to start ASAP to make it effective.
drewmcdan1 said:I have the phone interface inside my house. There is no box on the side of my house for Cox phone service.
The "box" (aka Network Interface Unit, Telephone Network Interface, System Network Interface, Telephone Network Box) has to be outside your house. It's the demarcation point (dividing line) between you and Cox. Meaning, Cox is responsible for everything up to and including the interface and you own everything within your house. If its underground cable gets severed, Cox fixes it; if a wall jack in your house gets damaged, you fix it.
If it was inside your house, your home wiring would be part of the public switched telephone network.
@drewmcdan1 is describing how the wiring inside his/her home interfaces with Cox strictly for phone service. In his/her case, like mine, it is through an eMTA modem. Non-eMTA phone service terminates at an interface unit on the outside of the home as described by Becky. This is usually separate from the termination point for cable bringing video and internet to the premises. It feels like Cox is holding up all eMTA customers until their non-eMTA neighbors are cut-over to eMTA service.