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I just got the panoramic modem because I was sick of the horrible spotty coverage throughout my house. The modem is now located in my living room by my tv. I tried to use my fax machine and there is no dial tone. Is this really the case that only the jack on the modem works? I can't put my fax machine in my living room
Get a seperate modem and router. Modem/router combos stink.
As for the jack, does it work if you connect a phone directly to it? If so, connect a phone line from the modem to a wall phone jack. As long as all your phone jacks are wired together, it should make them all active with the signal. Then just plug your fax machine into one of the jacks. Make sure the fax machine "error correction" is off and baud is set to 9600.
Thank you very much for your help. That fixed the problem.
I'm having the same issue. It appears that about a month ago my phone stopped working. (I do not have a fax machine though) I have the panoramic WiFi router. I no longer have a dial tone. When I plug the phone directly into Tel 1 on the router, there is a dial tone. When I plug the line back into Tel 1 and plug my phone back into the wall jack I get nothing. I called Cox and the dude sent some type of reset code to the router but it didn't work. I've unplugged the router and plugged it back in many times. Still nothing. Why is this not working all of a sudden?