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I just activated the simultaneous ring/nomorobo service on the 16th. I just looked at my bill dated May 24th, and I see $0.14 long distance charges for each call made to my phone and intercepted by the nomorobo service!!?? The nomorobo service number given me is a 602 area code, but I also added my cell phone to the simultaneous ring list, which is a local number, and I'm also being charged $0.14 for those too. I can delete my cell number, fair enough, but I don't think the LD charge for nomorobo is appropriate. Is there a local Tucson number that I can use for that?
My guess is because the Sim. ring service is only free for the 2nd ring? What happens if you set Sim. Ring to your cell with NoMoRobo disabled?
Also, why would you want to add your cell phone number? Are you looking for notification of when things are "Robo"ed? If so, isn't that something you do through NoMoRobo and not Cox?
I think its two different things. Simultaneous ring just forwards your phone to another number when you are out of house. I might be shopping and my cell would ring when I get a call at home. The cell is not being screened (there is an app for that at $1.99 per month), its just receiving a forwarded call.Nomorobo checks the callerID against a list, and rejects robo calls. It requires simultaneous ring to work. That's how it knows you got a call, and the number that called you. We just got the benefit of up to 3 numbers on the simultaneous ring feature.Neither of those two numbers should cost me a 1-minute charge for each call though.
Well said and understood. Which number is first on the list? Maybe Cox puts a exception for LD calls on the first Sim ring to get around the NoMoRobo(NMR) screen line being long distance. I bet they don't suspect people to use Sim. ring for anything other then NoMoRobo.
Could you explain how Cox intergrated NMR into it's Phone Tools site? Is it "Push Button" or do you have to manually sync it through the NMR website?
By the way, you may be the first customer on Cox to use NMR. I would go over to DSLReports.com and brag about it!
PS. You remind me of someone. Have we bumped into each other on another forum? Toolbox, is that you?
Nope, don't know toolbox. :-)
A little weird to get it up and running. You go into phone tools, and check "settings". If available, you will see "simultaneous ring" as an item you can enable or disable via the sliding switch. ou then click the link "to signup for nomorobo" and you get forwarded to their site. Select Cox as your provider, and it will give you a phone number. You enter that number in the simultaneous ring list in phone tools, and voila ! When a robocall comes it you will hear only one ring and then it stops.