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For the past week, the only time my phone fully works is from 2p-8p. The rest of the day, I HAVE a dial tone but no one can hear me. I can hear the other person perfectly, but they can’t hear anything I say. Just silence.
During that time, my message system voice is all garbled and I can’t hear my voicemails.
I have a Panasonic KX-TGF380, I’ve tried calls using the base phone, as well as the other 2 cordless phones but nothing.
Cox has sent out 3 servicemen but they have zero clue. They have completely switched and given us new lines and new modems and everything.
Any ideas or help? Happening to anyone else?
It’s definitely all calls, during those times. Doesn’t matter if the person is calling from a cell phone or not.
The main base phone, is plugged directly into the wall jack.
The only reason we believe it’s not the physical phone is because it only happens at exactly the same time everyday, which is very peculiar.
canthearmyphonecall said:The main base phone, is plugged directly into the wall jack.
Is it possible to plug the main base phone directly into the phone modem or is that in a different room?
They are in different rooms, but it's worth a shot.
If it does work, it isolates the issue to something to do with the phone wiring in your house. If it doesn't work, it rules all that out and isolates it to something with either the modem or the coaxial signal. Do you have internet? If so, does that cut out when the phone acts up?
Interesting, yeah. I'll try that tomorrow when the technician comes out.
The internet has been fine; consistently working. Slows down a little during those times but doesn't cut out completely.
Do you have an alarm system on the same line?