Call History Stopped Working

My call history has stopped working as of 3/9/2018. Up until that time it worked fine. I access it online and with Cox mobile app. Any ideas why and how do I get it to work again?
Parents
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  • Hello James123,

    I am sorry to hear the call history has come to a halt. It looks like a ticket was submitted to our next level support for your issue. The ticket number is CUI000006398017 and is currently pending for resolution. We will follow up with you once we receive an update. Thank you for your patience.
Children