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Evidently Cox has been implementing simultaneous ring (to allow Nomorobo) to work in selected markets. When is the Northern Virginia market going to be included?
Becky said:Hi Johnny,
Cox is in the process of upgrading phone network technology in order to provide customers with new phone features. One of the new features coming in 2018 is Simultaneous Ring. Simultaneous Ring will enable customers to filter out spam calls via tools like Nomorobo. We don't have specific launch dates by market at this time. Changes will be announced in the "News From Cox" section of your monthly bill statement, so stay tuned!
All I get is phone calls from Bots. At least 30 if not more a day. This is rediculous and to not have a feature in place to block these annoying calls is even worse. If I don't get the simultaneous rings feature soon I will be canceling service as all this phone service does is cause headaches. I can't even talk on the phone with someone without constantly getting interupted with beeps from Bot calls. Horrible service and shame on you for not have done something about this a long time ago.
We are working to provide those services to you within the upcoming months. We do appreciate your patience as we work to upgrade our network to accommodate these features.
Is Cox moving Resi over to Voicemanager? Are they waiting for customers to give up POTS/NIU for newer packet switch technology? If so, I would suggest using that as a talking point to people upset they are losing POTS. No more POTS = feature upgrades?